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Lead & Customer Relationship Management

Real Estate CRM

Pantheraa’s Real Estate CRM is a relationship platform purpose-built for real estate teams that tracks every interaction, from first enquiry through site visit, booking and possession, and uses that data to drive re-engagement, loyalty and referrals. It runs on WhatsApp and voice as native channels, not bolted-on integrations, and is built on the Estate 360 platform.

Lead lifecycle, re-engagement and referrals, purpose-built for real estate, WhatsApp & voice native.

Lead lifecycleCapture → re-activate
CaptureVisitFollow-upRe-activate
Lifecycleon autopilot
WhatsApp + Voicenative channels
Full lifecycleenquiry → referral
Built onEstate 360
What it does

Key features

Lead nurturing

Capture from Google, Meta, website and WhatsApp; auto-qualify, route and follow up.

Lifecycle management

Journey mapping from enquiry through site visit, booking, possession and referral.

Feedback loop

Post-visit surveys, NPS tracking, departmental breakdowns and review generation.

Intent segmentation

Segment by budget, location, configuration and buying intent.

Persona generation

Marketing personas derived automatically from real buyer data.

Channel integration

WhatsApp Business API, Meta Custom Audiences and Google Customer Match.

Outcomes

What it changes for your business.

  • Higher buyer re-engagement and loyalty
  • More referrals from satisfied buyers
  • Automated follow-up that cuts manual effort
  • Data-driven segmentation for targeted campaigns
  • Integrated communication across every channel

Who it’s for

Developers, brokerages and agents that want buyers to return and refer: the same engine also runs customer lifecycle for e-commerce.

How it works

From setup to results.

01

Connect

Integrates with Estate 360 to extract sales and visit data.

02

Segment

Automatically groups buyers by value, intent and behaviour.

03

Engage

Triggers lifecycle workflows, check-ins, reminders, win-backs.

04

Grow

Drives re-visits, reviews and referrals on autopilot.

FAQ

Real Estate CRM — FAQ

How is this different from a normal CRM? +

It’s purpose-built for real estate, mapping the buyer lifecycle, segmenting by intent, budget and location, and communicating natively over WhatsApp and voice rather than generic email.

Where does the data come from? +

It integrates with Estate 360 to pull real sales and visit data, then segments buyers and triggers the right engagement automatically.

Can it generate reviews and referrals? +

Yes, the feedback loop runs post-visit surveys and NPS, routes negative feedback for recovery, and prompts happy buyers for reviews and referrals.

Which channels does it support? +

Native WhatsApp Business API and voice, plus Meta Custom Audiences and Google Customer Match for paid re-engagement.

Ready to replace guesswork with a growth engine?

Book a 30-minute strategy call. We’ll show you exactly where your funnel is leaking, before you spend a dollar.

A senior strategist replies within 4 business hours. Prefer the full brief? Use the contact form.

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