WhatsApp Engagement Platform
A multi-number WhatsApp business platform that routes every inbound lead to the right salesperson, runs a shared team inbox with clear chat ownership and transfer, and lets you broadcast campaigns, manage templates and automate replies, so no enquiry is missed and every conversation is accountable.
One WhatsApp platform to route inbound leads, run a shared team inbox, broadcast and automate, with clear ownership on every chat.
Key features
Inbound lead routing
New WhatsApp enquiries are assigned to your agents or telecallers by round-robin or rules, instantly, so none sits unanswered.
Shared team inbox
Your whole team works one set of WhatsApp numbers, with every chat clearly owned and transferable between reps.
Broadcasts & campaigns
Send opt-in broadcasts to segments, launches, offers, updates — using Meta-approved templates.
Template management
Create, submit and track message templates so campaigns and notifications stay compliant.
Automation & auto-replies
Instant first responses, FAQs and routing rules that work even when your team is offline.
Contacts & segments
Organise every contact into segments for precise broadcasts and follow-up.
Analytics & ownership
See response times, conversions and per-rep activity, with accountability on every chat.
Opt-in & compliance
Built-in opt-in handling and the 24-hour session window, so you stay within WhatsApp’s rules.
Outcomes
What it changes for your business.
- Every inbound lead is answered fast and by the right person
- No enquiry falls through the cracks, clear ownership on every chat
- Higher conversion from quicker, accountable follow-up
- Broadcasts and offers that reach opted-in customers at scale
- One measurable WhatsApp channel instead of scattered personal phones
Who it’s for
Real estate teams routing enquiries to agents and telecallers; hospitality handling reservations and enquiries; and e-commerce brands running catalog, order updates and support, anyone who sells and supports over WhatsApp.
From setup to results.
Connect
Bring your WhatsApp numbers onto one platform for the whole team.
Route
Inbound leads are auto-assigned to the right rep the moment they arrive.
Converse
Your team works a shared inbox with clear ownership and transfer.
Broadcast & measure
Send opted-in campaigns and track response, conversion and per-rep activity.
WhatsApp Engagement Platform — FAQ
New enquiries are assigned to your agents or telecallers automatically. By round-robin or by rules you set. The moment they arrive, so no lead sits unanswered and every chat has a clear owner.
Yes. Your team works a shared inbox across one or more WhatsApp numbers, with each conversation clearly owned and transferable between reps, instead of leads scattered across personal phones.
Yes, send opt-in broadcasts to segments using Meta-approved templates, for launches, offers and updates. The platform handles opt-in and template compliance so campaigns stay within WhatsApp’s rules.
Any team that sells and supports over WhatsApp, real estate routing enquiries to agents, hospitality handling reservations, and e-commerce running catalog, order updates and support.
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